Meet the team

Alex Tamayo

VP, Monitoring and Data Science

Alex Tamayo is the VP of the Monitoring and Data Science departments. He’s been with the company for over 8 years and has spent the majority of that time monitoring hotel guest messages and overseeing customer service solutions. With that experience serving as a guiding hand, Alex is now harnessing BCV’s vast data lake to deliver audience insights and performance best practices to clients.

Alex Tamayo

View work from Alex Tamayo

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blog

May 20, 2024

Handle With Care: A Guide To Managing Guest Relations on Social

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June 02, 2022

The Evolution of Sentiment Analysis in Hotel Social Media

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July 20, 2021

5 Reasons Your Response Time Matters in Hospitality

Meet more of the BCV team

Peter Strebel

Peter Strebel

President

Candler Foster

Candler Foster

Senior Director of HR - Americas

Carol Casanova

Carol Casanova

Director, Global Marketing & Communications

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