CHANGING HOW HOSPITALITY DOES SOCIAL

SERVICES

OUR SERVICES ARE DRIVEN BY DATA, HANDLED BY HUMANS (HELLO!), AND BACKED BY BEST-IN-CLASS TECHNOLOGY.

WHEN WE SAY FULL-SERVICE, WE MEAN FULL-SERVICE

Data + tech + talent = game-changing results. Our subject matter experts in strategy, design, copy, advertising, video, analytics and more are informed by BCV’s 10+ years of social behavioral data, plus extensive traveler data and insights from our sister company, Adara. Here’s a quick overview of our capabilities.

SOCIAL MEDIA STRATEGY

First comes the vision, then comes the plan. Crafting a personalized campaign strategy to exceed your goals is second nature for our account teams.

400+

Unique Social Media Strategies Presented

Service results are based on BCV annualized metrics

1.2M

Messages responded to on behalf of Hotels

Service results are based on BCV annualized metrics

SOCIAL MEDIA MONITORING & REPUTATION MANAGEMENT

Creating connections through conversation is what we do best. Utilizing around the clock social media monitoring, our monitors provide answers to questions and solve issues in real-time. As an extension of your customer service team, we ensure exemplary customer service online matches the offline experience.

SOCIAL MEDIA MONITORING & REPUTATION MANAGEMENT

Creating connections through conversation is what we do best. Utilizing around the clock social media monitoring, our monitors provide answers to questions and solve issues in real-time. As an extension of your customer service team, we ensure exemplary customer service online matches the offline experience.

1.2M

Messages responded to on behalf of Hotels

Service results are based on BCV annualized metrics

CONTENT PRODUCTION

From capturing your content with photography and videography to developing custom graphic design or specialized assets like drone footage, we have all the tools to ensure you’re getting noticed.

40,000+

Photos Delivered

800+

Videos Delivered

Service results are based on BCV annualized metrics

$6M

Hotel Revenue

4.6M

Clicks to Hotel Websites

Service results are based on BCV annualized metrics

MEDIA

Whether you want to generate revenue, drive website traffic or garner attention for an event, your goals are our goals. The seamless collaboration of our creative, account & paid teams will ensure your messaging is on brand and assets are optimized across all available placements. We’re well-versed in the complexity of paid advertising and know exactly how to maximize your return while inspiring action with every paid campaign.

MEDIA

Whether you want to generate revenue, drive website traffic or garner attention for an event, your goals are our goals. The seamless collaboration of our creative, account & paid teams will ensure your messaging is on brand and assets are optimized across all available placements. We’re well-versed in the complexity of paid advertising and know exactly how to maximize your return while inspiring action with every paid campaign.

$6M

Hotel Revenue

4.6M

Clicks to Hotel Websites

Service results are based on BCV annualized metrics

MEASUREMENT, REPORTING & ANALYTICS

Goal getters, trendsetters. At the beginning of every partnership, we’ll identify all the goals and KPI’s we can achieve for you. Our reporting platform works behind-the-scenes to capture real-time analytics for all our partners as well as their competitors. We’ll measure and report on your performance monthly, in addition to summarizing the insights from all of your paid & organic campaigns.

Ready to change the way your hospitality brand does social?

For general information on BCV’s comprehensive social media solution, fill out our contact form below. Our specialists will reach out to you within 24 hours.